1. Who we are
Uniwell Retail Solution Sdn. Bhd. (Registration No. 201201031581 (1016068-K)) NO. 19-1 & 19-2, Jalan Temenggung 3/9, Sek 9, Bandar Mahkota Cheras, 43200 Cheras, Selangor Darul Ehsan, Malaysia Tel: +603 9011 8811 · Email: urs.sales@uniwell.com.my
2. What personal data we collect
- Details you give us: your name, company name, phone number, email address and the details of your enquiry, when you fill in our contact or quotation form, WhatsApp us, call or email us.
- Website usage data: pages visited, time on site, device and browser type, and approximate location. This is collected through cookies and Google Analytics and does not identify you by name.
3. How we use your data
- To reply to your enquiry and prepare quotations
- To plan, carry out and follow up on your project
- To understand how visitors use our website so we can improve it
- To measure our advertising and show relevant ads, where we run them
We do not sell your personal data.
4. Cookies and analytics
Our website uses cookies, which are small files stored on your browser. We use Google Analytics to understand website traffic. We may also use advertising tools such as Google Ads to measure enquiries from our ads. You can block or delete cookies in your browser settings; the website will still work.
5. Who we share your data with
We only share your data with parties that help us run our business, such as our website host, email and messaging providers (for example WhatsApp), analytics providers and our digital marketing agency. They may only use it to provide their service to us. We may also disclose data where required by law.
6. How long we keep your data
We keep your data only as long as needed for the purposes above, including any legal, accounting or warranty requirements. After that, we delete it or make it anonymous.
7. How we protect your data
We take reasonable steps to protect your data from loss, misuse and unauthorised access. However, no method of sending data over the internet is completely secure.
8. Your rights
Under the PDPA, you may ask to access or correct your personal data, or withdraw your consent for us to use it. To make a request, email urs.sales@uniwell.com.my. We may need to verify your identity first. If you withdraw consent, we may not be able to respond to your enquiry or provide our services.
9. Links to other websites
Our website may link to other sites, such as social media. We are not responsible for their privacy practices.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
11. Language
If this policy is translated, the English version prevails in case of any difference.